Dr. Alen N. Cohen - Southern California Sinus Institute

Shahpour N. 

on Yelp

3 years ago

Now that she bullied me in to paying the $200 in the middle of my father's funeral you guys wanna discuss? Well it's over , if you over charged its over, I believe in karma,if it was correct next time have your employees have the professionalism to respectfully explain to customer, you have the money, be happy, nothing more to discuss 

Bibi C. 

on Yelp

3 years ago

I waited over a year after my procedure to write this review. But since I take to yelp often to find great healthcare practitioners, I felt it was necessary to finally comment on my experience with Dr. Cohen and my balloon sinus procedure. However, unfortunately I cannot recommend him, as well as the in office sinus balloon procedure he performed. I have had a long-standing breathing problem due to a deviated septum and also collapsed nasal valves. I had consulted him before, as well as other ENT's, who have advised me that ... read more

Ana H. 

on Yelp

4 years ago

I will make sure this time my review is clear to the owner of this practice and office.so that way he might consider a better management as far as the treatments and patients awful experiences.not to mention that not even getting any better with their treatments But also being treated very poorly by the staff cause how unprofessional and rude they are.as far as everyone knows Yelp is for us to have our voice and experienced to be heard. I personally was Dr. Cohen's patient for a couple years ( YES I WAS EXCLUSIVE PATIENt) an... read more

Jenny S. 

on Yelp

4 years ago

Update: I had not been contacted regarding this matter until I received the collection letter. So your "policy" is not being implemented appropriately. And an FYI to those reading this review: no one has looked into this issue to attempt to "resolve it promptly and appropriately". Thanks for posting a generic response to pretend you care. 

Keegan P. 

on Yelp

6 years ago

Disappointing experience. I was scheduled for surgery to get my septum fixed and three days beforehand I received a call from the surgery center for prep and saying my co-pay would be an additional $2,895 on top of what the surgeon quoted me for his services and I had to cancel. I called the admin Lupe to ask why this cost wasn't included with the total quote and instead of empathy and trying to come up with a solution to work it out her response was, "I've been doing this for 10 years I know I mentioned it." Clearly you did... read more

Mel L. 

on Yelp

9 years ago

I was not impressed. Not only did Dr. Cohen not help me, I believe he caused me harm. Dr. Cohen misdiagnosed me and I wandered around miserable until I found a new ENT and was diagnosed with cancer. CANCER! Now that I know what I had, all the signs were there and this was a big miss. I do not recommend. In all fairness, he did help someone I know with a damaged septum. But he did not help me at all. 

Emily M. 

on Yelp

10 years ago

Had a surgery schedule and showed up at the time I was meant to, 5am. The doctor had an emergency the night before and forgot he was meant to operate. He then did it very hastily on his lunch and botched my surgery. I still have small pieces of tonsil left... I wouldn't recommend to My enemy 

Chuck F. 

on Yelp

10 years ago

My wife called twice in two days no answers. Left message with phone number. No call back after 3 days. Terrible customer service. I will inform my regular physician not to recommend him to his patients. 

Mr Z. 

on Yelp

11 years ago

HORRIBLE HORRIBLE HORRIBLE. My newborn baby girl was referred to this doctor. We showed up on time and left in waiting room for 50 min. Which is not very good at all with 6 weeks old. After we complain He told as with huge chip on his shoulder that it will be 10 more min. WHAT !. We left the office without seeing him. What a horrible heartless man. NEVER AGAIN !!!!!